How Can We Help
Discover more about our extensive range of professional services. We constantly update this page, but if you still can’t find what you’re looking for, please feel free to get in touch with us – we will be happy to help.
Virtual Customs Support and Consultation
We always put our focus on our customers. We want you to find the service that perfectly suits your needs, which is why we offer comprehensive consulting services to help you make an informed decision.
Our virtual customs support is provided as a ongoing offering to help you implement the correct internal policies and procedures to ensure full compliance with HMRC and international customs bodies. We work as a virtual customs manager overseeing all essential customs matters.
Auditing - Internal and External
Auditing can be a troubling process, especially given the inherent bias that can take place when internally reviewing documentation. We offer a transparent service, reviewing import and export paperwork from purchase order through to receipt of item, ensuring there are no errors or issues, and suggesting potential fixes for issues that do arise.
We are also able to support with HMRC Audits and investigations, working for the best outcome for your business.
Training
We regularly offer industry-relevant training programs and workshops. Our certified instructors have years of experience in specialist areas and enjoy sharing their expert knowledge with their students.
Training on topics such as Incoterms, Compliance, Licensing and Classification/Valuation/Origin are available in person or virtually.
Customs Health Check
Do you have concerns over your current compliance or ensuring the correct paperwork is being retained in case of an HMRC audit?
Our experts can go back to basics and review processes from the foundations up, assessing procedures and helping you to have confidence in your compliance. By doing this we can help you build trust with HMRC, confidence within your own business and possibly highlight potential savings along the way.
Special Procedures and Authorisations
Have you considered applying for Customs Authorisations previously, but have been put off by the outlay and effort required to do so? Special procedures and authorisations can save time and money, allowing you to streamline processes, simplify declarations or in some cases reduce the amount of duty due on items where you may not need to be paying at all.
We are well equipped to help you or even manage the application process, and in some instances manage the authorisation for you.
Duty Repayments
When using an agent to complete imports, there is invariably a preference to get items cleared into the country as quickly as possible, for both the business and the agents.
In these cases, often commodity codes are simplified and a higher duty rate may end up being paid to ensure the speed of clearance and to avoid queries at the border. This can mean that significant extra duty is paid and then forgotten about. As ex-HMRC officials, we are able to review MSS data (imports and exports) and potentially find repayments due to your business.